Rockit Rocker FAQ

Your Rockit Rocker has stopped?

Are your batteries brand new and if so, please try a 2nd set to rule out faulty batteries.  Please do not test the Rockit with rechargeable batteries or a mixture of old and new batteries.

Can you please double check the top is screwed down firmly on the battery compartment and you are fully depressing the "on" button until you hear it click.

Can you please hold the Rockit in an upright position and try both the low and high speed on the dial. The dial is placed at the base of the Rockit

 

Your Rockit isn’t rocking fast enough?

Please ensure your Rockit is as high as possible whilst remaining in a vertical position on your handlebars.

Please make sure your bracket is snugly attached to ensure the Rockit is not rocking on the bracket only.

Please experiment with the different speeds and placement on your stroller as it can vary performance quite substantially.

Try lower speeds. If it's tightly fitted it can rock a stroller very well at some of the lower range of speeds. 

 

Your Rockit batteries are not lasting very long?

Please make sure bracket is done up tightly so the Rockit is not losing energy moving the bracket instead of the stroller

If you have it fitted horizontally across the top bar of your stroller, the battery life will be not be as efficient.  Please find a vertical spot on the handlebars that it can be attached to.

Try lower speeds. If it's tightly fitted it can rock a stroller very well at some of the lower range of speeds. 

If you have bags / shopping hanging from the handles the Rockit has to work harder to rock the stroller.  It is much better to stow that weight under the stroller. 

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